Six Reasons to use us
1. Qualified and experienced
2. Sourcing from world-class suppliers
3. A can-do attitude
4. Educating the user
5. Saving you money
6. Knowing you are in good hands
1. Qualified and experienced
We are suitably qualified and fully skilled in the work that we do. Our extensive experience in the IT industry, furthermore, gives us a solid foundation from which we draw when we interact with our customers and provide in their IT needs. This enables us to promptly hone in on the task at hand and to deliver results in short timeframes, thereby limiting disruption in business operations, saving money at the same time.
2. Sourcing from world-class suppliers
The IT solutions we offer depend on the quality of the hardware and integrity of the software we supply. We, therefore, source our hardware from leading original equipment manufacturers (OEMs) in our industry, and only acquire and supply software that has a track record of complying with the demanding requirements of the IT world.
The industry standard warranties that we offer on the hardware and software we supply, provides for peace of mind and trouble-free ownership. Ongoing firmware and software updates, furthermore, ensure that equipment performs according to the latest specifications.
3. A can-do attitude
Working in the exacting world of IT is not always plain sailing. IT projects and operational enquiries are more than often of a challenging, complex, and demanding nature.
At Ceres IT we tackle such issues with vigour and a can-do attitude. This approach, along with working in a smart, productive manner without beating about the bush, is our success recipe to provide results in the shortest timeframe possible. And while doing so, we apply, without exception, a proven key principle that drives our business: Do it the right way, instead of the easy way!
4. Educating the user
Many users find it difficult to grasp what information technology entails, only using the IT tools available to them in a mechanical way. Not understanding the functionality of these tools, can result in users not utilising them to their full potential to improve their efficiency and productivity. They may even cause errors that would require specialist intervention to fix.
At Ceres IT we have a habit of imparting knowledge while helping our customers with specific IT difficulties. By explaining what we’ve done, and by pointing out what caused the problems, serve to educate users and improve their self-confidence in the use of their IT systems. This understanding helps to prevent similar errors with consequent downtime in the future, and contributes towards higher employee productivity for the benefit of the business.
5. Saving you money
Businesses that use us as their IT service provider, save money and drive down the cost of business ownership in several ways:
- We become an extension of our customers’ business operations. No need to invest in the overhead costs associated with full-time, in-house IT departments.
- We offer a quick turnaround time and resolve IT issues in as short as possible timeframes. This keeps downtime to a minimum and prevents unproductivity and financial losses associated with such interruptions.
- Our proactive approach enables us to identify future IT issues that might have a negative effect on our customers’ business operations, and to put measures in place to prevent that from happening.
- We formally and informally educate users in the use of IT systems and software, thereby improving their ability to prevent or fix errors themselves. This leads to higher staff productivity, job satisfaction, and saving on expenses.
Ceres IT is a subsidiary of Boplaas Estate, established in 1743 near Ceres in the Western Cape region of South Africa. The estate, home to quality export fruit and state-of-the-art fruit packing facilities, together with a number of other subsidiary business entities, is the oldest family-owned business in South Africa. It has stood the test of time, and offers the knowledge and dedication of an unbroken lineage of ten generations of farmers and entrepreneurs on this beautiful, fertile land.
This legacy offers peace of mind to Ceres IT customers, knowing that the company is managed according to the same principles and values that have made Boplaas Estate the successful enterprise it is today, and that the family values and hands-on management style that are part of Boplaas Estate, also reflect in Ceres IT.